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FDE Playbook
Financial ServicesBank · 9,000 purchase requests a month · 3 regions

Always-On Procurement Agent

Customer brief

A bank wants an always-on agent to process routine purchase requests: check them against policy, chase missing quotes and prepare purchase orders. Internal audit and model risk will review it.

Discovery questions

Ask these before designing a solution.

  • 1Which request types and amounts are routine?
  • 2What are the approval limits?
  • 3Which systems can the agent read and write?
  • 4How is supplier fraud detected today?
  • 5Who owns the agent?
Constraints
  • Agent must not hold a person's credentials
  • No changes to supplier bank details
  • Every action auditable by internal audit
  • Model risk review before production
Requirements
  • Non-human identity with scoped access
  • Risk-tiered approval policy in code
  • SIEM audit logging
  • Shadow-mode evaluation on past requests
  • 90-day pilot with exit criteria

FDE Simulator

Decision 1 of 3

Identity

Which credentials does the agent use?