FDE Playbook
Financial ServicesBank · 9,000 purchase requests a month · 3 regions
Always-On Procurement Agent
Customer brief
A bank wants an always-on agent to process routine purchase requests: check them against policy, chase missing quotes and prepare purchase orders. Internal audit and model risk will review it.
Discovery questions
Ask these before designing a solution.
- 1Which request types and amounts are routine?
- 2What are the approval limits?
- 3Which systems can the agent read and write?
- 4How is supplier fraud detected today?
- 5Who owns the agent?
Constraints
- Agent must not hold a person's credentials
- No changes to supplier bank details
- Every action auditable by internal audit
- Model risk review before production
Requirements
- Non-human identity with scoped access
- Risk-tiered approval policy in code
- SIEM audit logging
- Shadow-mode evaluation on past requests
- 90-day pilot with exit criteria
FDE Simulator
Decision 1 of 3
Identity
Which credentials does the agent use?