FDE Simulator

Financial Services Policy Assistant

A tier-1 bank wants an AI assistant over internal policies, procedures and customer-support documentation. Support agents should get instant, cited answers to policy questions. Compliance must be able to audit every query and answer. Data access must respect role-based permissions.

Healthcare Triage Assistant

A hospital network wants an AI triage assistant that helps clinicians prioritise patient cases in the ED based on symptoms, vitals and history. Must not give diagnoses — only triage priority. Must integrate with the EHR.

Manufacturing Knowledge Assistant

An industrial manufacturer wants a knowledge assistant for floor workers to query machine manuals, SOPs, safety procedures and maintenance logs hands-free via voice. 12 plants, 5 languages, noisy factory floor.

Legal Research Assistant

A law firm wants a research assistant over case law, statutes and the firm's prior briefs. Must cite with pinpoint accuracy. Hallucinated citations are career-ending. Must handle multi-jurisdiction queries.

Retail Customer Support Agent

An e-commerce retailer wants an AI agent to handle tier-1 customer support: order status, returns, refunds, shipping. Must integrate with the order system and escalate to humans when needed. Cost per ticket matters enormously at this volume.

Insurance Claims Intake Agent

An insurer has a 30,000-claim backlog. Leadership wants AI to clear it. Most claims stall because documents are missing; decisions on payouts are regulated and must stay with adjusters.

Always-On Procurement Agent

A bank wants an always-on agent to process routine purchase requests: check them against policy, chase missing quotes and prepare purchase orders. Internal audit and model risk will review it.

Council Permit Intake Assistant

A council takes 90 days to decide building permits and wants AI to speed it up. Applications are often incomplete. Decisions must be explainable to applicants and meet accessibility and records rules.

Telecom Customer Support Agent

A mobile operator wants an AI agent to handle billing and plan questions across chat and messaging, and to reduce churn. Agents can see account data and apply some credits.

Always-On SaaS Operations Agent

A SaaS company wants an always-on agent that triages alerts, gathers logs, summarises likely causes for the on-call engineer and handles routine fixes. Production changes are tightly controlled.